Conflict Management
Wherever choices exist there is potential for disagreement. Such differences, when handled properly, can result in richer, more effective, creative solutions and interaction.
Whether dealing with family members or hired personnel, sooner or later challenges will arise. It is unlikely that we find ourselves at a loss for words when dealing with family members. Communication patterns with those closest to us are not always positive, however, often falling into a predictable and ineffective exchange.
Debra’s 20 years as an experienced and skilled mediator and certified conflict resolution specialist can help you resolve some of your most challenging conflicts.
Mediation empowers the participants to formulate creative solutions that meet the needs of everyone involved. It eliminates the traditional “winner take all” dilemma in favor of a collaborative approach where it is each person’s interests – rather than who is “right” – that leads the discussion.
Debra’s experience in “both gain” resolutions can help you whether you choose to continue the relationship or elect to dissolve it. The use of mediation not only resolves conflicts, it often, and more importantly, restores relationships (that matter).
Please contact us for more information regarding Workplace Mediation.
Every organization has a conflict management strategy, but few know what it is. It is imbedded in the organization’s structure and culture, and the competencies of employees to resolve and prevent workplace conflicts. Conflict is a hidden, but high, cost. Its cost is hidden in various aspects of operations… wasted time, unnecessary turnover, poor decisions resulting from power contests and the withholding of information. Organizations that assess and train their leaders and employees on recognizing the impact of poorly managed conflict and utilizing the power of positively managed conflict soar above their competitors by creating a work environment that empowers people to be the best that they can be.
Debra is an expert helping leaders, organizations, couples and individuals better understand and interpret their interactions, increase their potential to succeed, and prosper from choice and change.
Please contact us for more information regarding Work Climate Assessment.
